• Español Deutsch
    Español Deutsch
    Zafiro Hotels Zafiro Hotels
    Zafiro Hotels Zafiro Hotels Zafiro Hotels
    Service Center +34 902 57 07 49
    +34 080 08778776Germany
    +34 080 08778776
    +34 020 349 985 12United Kingdom
    +34 020 349 985 12
    Other countries
    +34 971 897 008
    Head office
    +34 971 897 006
    Online Check in My bookings
    Español Deutsch
    Hotels & Destinations
    Zafiro Palace
    Andratx
    • Zafiro Palace Andratx
    Palmanova
    • Zafiro Palace Palmanova
    Puerto de Alcudia
    • Zafiro Palace Alcudia
    Zafiro Hotels
    Can Picafort
    • Zafiro Can Picafort
    • Zafiro Mallorca
    Cala Mesquida
    • Zafiro Cala Mesquida
    Palmanova
    • Zafiro Palmanova
    Puerto de Alcudia
    • Zafiro Tropic
    Playa de Muro
    • Zafiro Bahía
    Santa Ponsa
    • Zafiro Rey Don Jaime
    Muro
    • Can Ribera by Zafiro
    Ciutadella
    • Zafiro Menorca
    See all hotels and destinations See all
    Offers
    Experiences
    Zafiro Palace
    Zafiro All Inclusive
    Zafiro Family
    Zafiro Sports
    Zafiro Mice
    Zafiro Kids
    See all experiences
    #BeZafiro
    Relax & Care
    Flight & Hotel
    Rewards
    Online Check in
    Login
    Contact
    About Zafiro
    Online exclusive benefits
    Affiliates
    Cookies
    Work with us
    Faqs
    Legal Note
    Book now

    The Zafiro Hotels Travel Blog

    Book now
    Home #BeZafiro > Relax & Care, the new travel insurance policy for Zafiro Hotels customers
    • Explore Mallorca & Menorca (108)
    • Luxury Holidays (41)
    • Gastronomy (17)
    • Zafiro Sports (59)
    • Zafiro Hotels News (22)
    • CategoriesAll
      • Explore Mallorca & Menorca (108)
      • Luxury Holidays (41)
      • Gastronomy (17)
      • Zafiro Sports (59)
      • Zafiro Hotels News (22)
      • Family Holidays (24)
      • Zen, Spa & Wellness (8)
      • Meetings & Events (3)
    #

    Relax & Care, the new travel insurance policy for Zafiro Hotels customers

    January 2021

    Puerto de Alcudia, January 18, 2021


    Zafiro Hotels press release


    Born of a desire to adapt and grow in line with the needs of its customers, Zafiro Hotels has announced the launch of Relax & Care, a new travel insurance policy that includes extensive medical coverage and free cancellation insurance only for customers who book through direct channels.


    The policy accompanies the Zafiro Always Caring safety protocols and thus extends protection for Zafiro Hotels customers during their stay, bringing all the flexibility and peace of mind required to encourage guests to enjoy their next holiday in any of the company’s 12 hotels. The new Relax & Care insurance is automatically added to all bookings made through the official Zafiro Hotels website or its Customer Care centre, allowing customers to benefit completely free of charge from two major advantages:



    • Medical and health coverage of up to €30,000 for any illness during their stay (including Covid-19), as well as reimbursement for any holidays not taken, repatriation expenses or expenses caused by an extension of stay for medical reasons.

    • Reimbursement of cancellation fees up to €6,000 (for bookings made at Non-Refundable or Semi-Flexible rates) in more than twenty different circumstances, such as serious illness of both the customer or their travel companions and theft of documentation or luggage, among others.


    The new benefit has been created with the help of technology developed by the Valencian start-up company FlexmyRoom. "This is a measure we have been working on for some time due to all the legal, administrative and technological implications it involves, but we were really clear that it was a service that we wanted to offer our guests in 2021. We hope it helps ensure that our guests have even greater peace of mind when travelling, something which customers are increasingly demanding this year”, declared the Sales Director of the chain, Antoni Homar.


    Along the same lines, the CEO of Zafiro Hotels, Antonia Plomer, emphasised the company’s firm commitment to adapt and innovate, “we make the greatest efforts every day to take care of and pamper our customers in every way, to ensure they can relax and enjoy a perfect holiday in our hotels”.


     

    Do you like these articles?
    Sign up here and get the latest news and updates delivered directly to your inbox
    You must click here to view and accept the legal conditions
    This site is protected by reCAPTCHA and Google
  • Newsletter Zafiro Club
    Follow us on:
    Best online rate guaranteed
    Free Premium Wifi
    Welcome gift
    Contact About Zafiro Online exclusive benefits Affiliates Cookies Work with us Agencies Faqs Legal Note
    by eMascaró