Have you booked a hotel that’s not going to open this year?
If you booked directly with Zafiro Hotels, there’s no need to worry. Our Customer Care team is working around the clock to get into contact with each and every one of our customers to change their booking to one of the hotels that will be open. If you don't want to change your hotel, our team will help you find the best possible alternative. If you booked through a travel agency, please contact the agency directly so that they can offer you the alternatives that our chain has available.