Zafiro Hotels offers room only, bed and breakfast, half-board and all-inclusive services.
For more information about the all-inclusive service, see this page on our website:
hereIf you booked direct with us or on our website, you can request changes to your booking by email: info@zafirohotels.com
If you booked through any other channel, we regret to say that we cannot make any changes before your arrival. You could try contacting your booking channel to ask whether they can change your booking. If they cannot make the change you would like, you can send an email to info@zafirohotels.com with your request and we will make a note.
For requests regarding your booking you can contact the hotel directly using the contact form on our website:
here
We have 416 rooms.
• 20 single of 27 M² with a capacity of up to 3 guest(s).
• 382 Double/Twin of 27 M² with a capacity of up to 3 guest(s).
• 14 One Bedroom Suite of 33 M² with a capacity of up to 4 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
The following rooms have side sea views: Premium Double Apartment Side Sea view
Possibility of two single beds on reques ( 0.90 x 2 meters each).
The outdoor pools will stay open during the low season for guests who still wish to use them. Bear in mind that the temperature of the outdoor pools at this time of the year is lower than in summer. At the discretion of the hotel management, the Oasis and children's outdoor pools in some of our hotels may sometimes be heated. Please note that you can also use the indoor pools.
We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.
Take a look at the spa details below:
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Zen, Spa & Wellness:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Pregnancy friendly
-Open for our guests only
-Access is free for our guests. included:
-Minimum age 18 years
-Reservation is mandatory
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Provided: Bathrobe and slippers.
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Not provided: Swimsuit and swim cap.
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Mandatory: Slippers and swimsuit.
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Not mandatory: Bathrobe and swim cap.
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Facilities: Hammam, sauna, jacuzzi, massage and pool.
- Spa Menu:
Link- Click
here for more details
The reception team can tell you more about service schedules and the different restaurants available in the hotel. As a rule, breakfast is served from 7:30am to 10:30am, lunch from 12:30pm to 2:30pm and dinner from 6:30pm to 9pm. Please note that these times are general standards but may vary depending on the hotel. The hotel can arrange a cold dinner or a take-away breakfast if you are unable to attend the services for any reason.
You can check in at the hotel from 15:00.
Check-in may be made earlier, but this is always subject to room availability.
Unfortunately, we don't provide any tourist pass
Children are welcome at the Zafiro Rey don Jaime.
People 0-1 years old are considered babies. People between the ages of 2-12 are considered children. From the age of 13 they are considered adults.
The hotel has 3 bars: Babalú Bar-Cafeteria, La Palapa Pool Bar and The Roof Bar on the rooftop terrace (open depending on the weather). Opening and closing times vary depending on the time of year.
Available for free:
• Bathroom towels
changed every day
• Pool towels
• Spa towels
Please send an email to: customercare@zafirohotels.com with the following information:
• Your selected meal plan
• Reservation or accommodation number
• Phone number
• Email address
See our welcome tray options below:
All accommodations:• For Free: Mineral water• Welcome tray refill: daily
You can check out no later than 12:00 If you wish to check out later, this always depends on availability on the day of departure and is subject to an extra charge. The cost of this service may vary.
We have floors, a lift on each floor which is fully wheelchair accessible.
All rooms have a shower.
If you book a flexible rate, you can choose to pay when you book or when you arrive at the hotel. In the second case, you will have to provide a credit card number as a guarantee when booking.
If you book a non-refundable rate, you have to make payment in full to confirm the reservation.
If you book a semi-flexible rate, you have to pay 30% of the total amount to confirm the reservation.
Our hotel is part of Zafiro Hotels.
- Star rating: 4 stars.
- Service category: Midscale.
More info
here