The outdoor pools will stay open during the low season for guests who still wish to use them. Bear in mind that the temperature of the outdoor pools at this time of the year is lower than in summer. At the discretion of the hotel management, the Oasis and children's outdoor pools in some of our hotels may sometimes be heated. Please note that you can also use the indoor pools.
The hotel will reopen on 21/05/2021.
If you wish to have more information about your reservation, we invite you to consult the following link:here
The reception team can tell you more about service schedules and the different restaurants available in the hotel. As a rule, breakfast is served from 7:30am to 10:30am, lunch from 12:30pm to 2:30pm and dinner from 6:30pm to 9pm. Please note that these times are general standards but may vary depending on the hotel. The hotel can arrange a cold dinner or a take-away breakfast if you are unable to attend the services for any reason.
The hotel has 369 rooms.
• 148 Junior suite : max 4 pax, (44 M²)
• 48 Junior Penthouse Suite : max 4 pax, (86 M²)
• 41 Junior Swim Up Suite : max 4 pax, (68 M²)
• 83 Zafiro Suite : max 4 pax, (60 M²), 2 rooms
• 14 Zafiro Penthouse Suite : max 4 pax, (113 M²), 2 rooms
• 9 Zafiro Swim Up Suite : max 4 pax, (88 M²), 2 rooms
• 17 Family Suite : max 6 pax, (75 M²), 3 rooms
• 4 Family Penthouse Suite : max 6 pax, (127 M²), 3 rooms
• 3 Family Swim Up Suite : max 6 pax, (101 M²), 3 rooms
• 2 Owner's Suite : max 4 pax, (174 M²), 3 rooms
The hotel has a spa (Zen, Spa & Wellness) with free entrance for all our guests (adults only). Manicure, pedicure and massage services are also available.
You can book them in the Zen, Spa & Wellness section on our website: here
Our hotel is located 450 Meters away from the beach.
The beach is public and is secured by lifeguards.
The main available services: sun loungers, umbrellas, bar, restaurant & activities for kids.
Carretera d'Artà, 1, 07400 Alcúdia, Illes Balears, Spain
The distance is 0.4 km from the hotel Directions
If you book a Non-Refundable or Semi-Flexible rate you can cancel completely free of charge if you satisfy the conditions of our Relax & Care insurance. See more: here
If you book a Flexible Rate, you can still cancel your booking up to 48 hours before your arrival completely free of charge (except from 15/06 to 15/09 up to 7 days before your arrival).
After Covid 19 we took some safety rules.
For more info, click HERE
King size bed ( 2 x 2 meters) in all type of rooms. For Junior Suite and Junior Suite Pool view, twin beds depending on availability (1 x 2 meters each)
The Zafiro Palace Alcudia Hotel provides a wide range of activities for guests of all ages. Workshops, games and entertainment for children, sports and excursions for adults, and exquisite facilities where you will find a choice of leisure activities for all tastes.
The staff speaks English, German and Spanish.
Here is the address of the hotel
Carrer del Camí Reial Al Moll, 2, 07400 Alcúdia, Illes Balears, Spain.
Click on DETAILS
to see it on the map
All of our bathrooms are equipped with: hair dryer, towels, bedroom slippers, soap, shower gel, shampoo, hair conditioner and cotton swabs
Upon request, we can also provide: swimming pool towels
Our hotel is family friendly.
Family rooms for 3 people and more:
• Junior Penthouse Suite
• Junior Swim Up Suite
• Zafiro Suite
• Zafiro Penthouse Suite
• Zafiro Swim Up Suite
• Family Suite
• Family Penthouse Suite
• Family Swim Up Suite
• Owner's Suite
See all the exclusive benefits of booking on our website here: here
We do not currently offer airport transfers for guests. However, transfers can be arranged independently of Zafiro Hotels through another company on this page: here
You can check in at the hotel from 15:00.
Check-in may be made earlier, but this is always subject to room availability.
Guests must check out of their rooms before 12:00 h midday. If you wish, you can request a later check-out, but this will depend on room availability in the hotel and is also subject to an extra charge. The cost of the service may vary.
Our hotel has a free and secure parking lot.
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
You can see prices and bus numbers for transport from the Palma de Mallorca airport to your destination here: here