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    Home Legal Conditions
  • Booking legal conditions

    In line with the General Data Protection Regulations (GDPR), below is important information about the collection and treatment of personal data:

     

    The company responsible for collecting and processing your data is Inversiones Plomer S.L. (B07985823) and all other group companies (Sotalcam SL - CIF: B07985609), located in Mar i Estany Street, 35, 07400, Puerto de Alcudia, Spain. The company can be contacted by email at privacy@zafirohotels.com. The company collects and processes your data in order to manage reservations in our hotels. Data processing is legitimised by the need to provide the service contracted and based on the consent received when you marked the check-box during your booking. It is essential that we process your data in order to provide the services you have booked.

     

    Your personal data will be kept for as long as is necessary to manage your reservation. We will also store your data for the limitation periods defined for civil, criminal or administrative liabilities that may be derived to Inversiones Plomer S.L. as a result of irregularities during the reservation process or possible responsibilities arising from data processing. At the end of any such period, your data will be destroyed.

     

    In addition to the right to withdraw your consent for data processing at any time, you also have the following rights:

    • You may request access to all your personal data that we process (right to access).
    • You have the right to rectify your data (right to rectification).
    • You may request the deletion of your data when the contracted service is completed (right to cancellation).
    • You have the right to request that your personal data is not processed (right to opposition).
    • You have the right to receive your personal data in electronic format so that you can manage the data (right to portability).

     

    You can exercise these rights and address any questions on the processing of personal data by sending an email or regular mail to the data mentioned above, providing a copy of your ID or similar document.

  • Legal notice

    In accordance with Law 15/1999 (LOPD) of December 13 on Personal Data Protection, we inform you that the personal data provided during booking will be added to a file owned and processed by Inversiones Plomer, SL and all other group companies (Sotalcam SL - CIF: B07985609 and Gestora Inversiones Plomer - CIF: B16642597). The purpose of processing the data is to provide the service and also carry out advertising and sales activities. In accordance with the LOPD and Information Society and Electronic Commerce Services Law (LSSI) 34/2002, acceptance by users of the legal conditions expressly implies consent to such advertising and sales activities. This consent may be revoked at any time.
    The personal data may be transferred to other group companies to provide a better experience and service quality. Under no circumstances will the data be used for any other purposes not previously foreseen.
    Users may exercise their rights to access, rectify or delete their data by mail, attaching a copy of their ID card or passport, to Inversiones Plomer, SL, C/Mar i Estany, 35, Puerto de Alcudia, Mallorca, or by e-mail to lopd@zafirohotels.com (the company responsible for data processing).

    This website belongs to Inversiones Plomer, SL with offices at C/Mar i Estany, 35, Puerto de Alcudia, Mallorca, registered in the Mallorca Commercial Register, volume 1,539, Companies folio 12, page PM-28.731, inscription 1. (CIF B07985823).

    Zafiro Hotels
    Head Office
    Tel: (+34) 971897006
    Fax: (+34) 971897007
    E-mail: central@zafirohotels.com

     

    Service Center +34 902 57 07 49

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