We have always prided ourselves on exemplary levels of cleanliness and hygiene throughout our portfolio of Zafiro Hotels. Further to the recommendations of the World Health Organisation and health authorities, we have undertaken the advice of renowned health lab – Sinergies to block the germ barrier as we move forward.

To protect out guests we are:

• Closely monitoring the reception and hotel entrances, with restricted access for guests.
• Disinfectant gel
• Frequent cleaning and disinfecting of all public areas.
• Constant disinfecting of highly frequented handling areas, such as light switches or door handles.
• Sterilising and deep cleaning of high contact areas within rooms and suites.

Given the current situation, Zafiro would like to make sure you are well and can return home with total peace of mind. That’s why we are offering you the chance to take an antigen or PCR test in the hotel before you return home if you would like to pay for one. The hotel reception team can let you know the prices and how to make an appointment.

Please note that this service is provided by external certified clinics and laboratories. The service should be seen as an agreement between the guest or patient and the clinic. If you have any questions about the service, please get in touch.

Our hotels have been designed and created with a very clear architectural concept: Comfort. The Zafiro design features wide spaces, boundaries and alternatives walkways everyone. There are very spacious common areas including reception, restaurants and extensive gardens, which in some hotels cover up to more than 10,000 square meters. There is enough space for us all to breathe freely while maintaining the recommended safety distances.

Zafiro has decentralised pool areas, which means you will always find more than one main pool for everyone: children's pools, adult-only pools, family pools with wet bubbles or spa pools. More pools means more space, greater distance between guests and privacy. The Zafiro Can Picafort Hotel has 10 swimming pools for common use, Zafiro Palace Alcudia has 12 and the new Zafiro Palace Andratx offers 13 general pools. If we also consider the number of private pools and Jacuzzis per room, the offer is even wider.

Zafiro, in addition to large and extensive common areas, the exterior spaces of the rooms play a great role. With terraces ranging from 8 to 40 square meters in some cases, and equipped with Balinese beds or hammocks, you will find:

• Rooms with private mini-pool: The new Junior Suites of the Zafiro Palace Andratx hotel with its own pool, unique and exclusive in this hotel. Access your own mini pool located on the ground floor or on the upper terrace of the room with views of the Camp de Mar surroundings. Once again, a clear commitment to privacy, delimitation, and security.
• Rooms with private Jacuzzi and terrace: one of the most loved and requested by our clients, available in all our hotels (except Can Ribera and Zafiro Rey Don Jaime). Private and exclusive spaces, generally located on the roof, with direct views of the sky.
• Rooms with access to a restricted pool for a few users: such as the Swim-Up apartments at Zafiro Cala Mesquida or the Swim-Up suites at Zafiro Palace Alcudia, available throughout the Zafiro Palace line.
• Rooms with private garden and terrace: ideal for families, such as the Privilege apartments of our Zafiro Menorca and Zafiro Mallorca hotels.

Rooms and apartments that stand out for their spaciousness. The space ranges from 30 to 60 square meters distributed in separate areas for living and sleeping, and they are mostly equipped with a bedroom and a living room with kitchenette. Thus, in addition to allowing you to organise your holidays at your own pace, they contribute effectively to delimitation and security.

All our hotels have several restaurants. Specifically, the Palace Hotels have up to five different restaurants, exclusively for the enjoyment of our guests, who can enjoy enough space to meet the required safety distances without having to give up a healthy, varied, and rich diet.

All our hotels have 24-hour medical service and are located near hospitals. Balearic health care has been a world benchmark for tourist regions for decades, with public and private hospitals covering all areas of the island. Likewise, we are within a maximum of two and a half hours of flight from all the main regions of Europe, which guarantees a smooth and fast return.