Zafiro Can Picafort

Zafiro Hotels offers accommodation only, breakfast, half board, and all-inclusive. More information about the all-inclusive option can be found at: here If you booked directly with us, request modifications via email: info@zafirohotels.com. If you booked through another channel, contact them for changes. If they can't help, email us with your request or use our web: here

Children are welcome at the Zafiro Can Picafort. The hotel has several facilities designed especially for kids: Mini Club and entertainment team, games area, swimming pool with Pirate Ship and bubble pool.

People 0-1 years old are considered babies. People between the ages of 2-12 are considered children. From the age of 13 they are considered adults.

The reception team can tell you more about service schedules and the different restaurants available in the hotel. As a rule, breakfast is served from 7:30am to 10:30am, lunch from 12:30pm to 2:30pm and dinner from 6:30pm to 9pm. Please note that these times are general standards but may vary depending on the hotel.

Please send an email to: customercare@zafirohotels.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

The outdoor pools will stay open during the low season for guests who still wish to use them. Bear in mind that the temperature of the outdoor pools at this time of the year is lower than in summer. At the discretion of the hotel management, the Oasis and children's outdoor pools in some of our hotels may sometimes be heated. Please note that you can also use the indoor pools.

Babies are welcome.
We are able to provide you the following items:
• Baby cot (4 EUR per day)

We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.

Here are all the items available for rent:

Available for free:
Umbrella

Available for a fee:
Stroller : 4 EUR / day


External services:
- For Bike rental, we recommend Zafiro Bikes.

- For Electric bike rental, we recommend Zafiro Bikes.

- For Car rental, we recommend Rent a Car Vanrell.

- For Motor scooter rental, we recommend Rent a Car Vanrell.

- For Boat rental, we recommend No frills.

- For Mobility scooter rental, we recommend Lower Hire.

- For Wheelchair rental, we recommend Lower Hire.

We have 299 rooms.

One Bedroom Swim Up Suite: 39 rooms
• Surface: 80 to 80 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

One Bedroom Penthouse Suite: 40 rooms
• Surface: 89 to 89 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

One Bedroom Private Garden Suite: 16 rooms
• Surface: 106 to 106 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

One Bedroom Suite: 204 rooms
• Surface: 54 to 54 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

All rooms have a kitchen area equipped with the following amenities: microwave, stove, refrigerator, sink, plates, glasses, dishes, corkscrew, frying pan and saucepan.

We are sorry, but we do not take reservations .

To request a room upgrade, please send an email to: customercare@zafirohotels.com with the following information:
• Preferred room type
• Booking source (Direct, Booking.com, etc)
• Reservation or accommodation number
• Phone number

To complete your online check-in please click here

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: customercare@zafirohotels.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

I don't have information about the hotel's map/layout or floor plans.

To request the laundry service you must fill in the form in the wardrobe, put the clothes in the bag and notify reception so that housekeeping can collect them.

See our welcome tray options below:
All accommodations:
• Welcome tray refill: daily

Our resort is part of Zafiro Hotels.
- Star rating: 4 stars.
- Service category: Upscale.

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: customercare@zafirohotels.com with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: customercare@zafirohotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: customercare@zafirohotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

• If you have booked directly with the hotel:
For flexible rates, the cancellation policy will depend on the stay dates.
For non-refundable rates, payment for the reservation must be made upon confirming the booking. Reservations are neither modifiable nor cancelable.



To cancel your reservation, please send an email to: customercare@zafirohotels.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please note the hotel is not able to make any exceptions to this policy.