​Zafiro Tropic

The outdoor pools will stay open during the low season for guests who still wish to use them. Bear in mind that the temperature of the outdoor pools at this time of the year is lower than in summer. At the discretion of the hotel management, the Oasis and children's outdoor pools in some of our hotels may sometimes be heated. Please note that you can also use the indoor pools.

Zafiro Hotels offers room only, bed and breakfast, half-board and all-inclusive services.
For more information about the all-inclusive service, see this page on our website: here
If you booked direct with us or on our website, you can request changes to your booking by email: info@zafirohotels.com
If you booked through any other channel, we regret to say that we cannot make any changes before your arrival. You could try contacting your booking channel to ask whether they can change your booking. If they cannot make the change you would like, you can send an email to info@zafirohotels.com with your request and we will make a note.
For requests regarding your booking you can contact the hotel directly using the contact form on our website: here

Children are welcome at the Zafiro Tropic. The hotel has several facilities designed especially for kids: Mini Club and entertainment team, games area, swimming pool with Pirate Ship and bubble pool.

People 0-1 years old are considered babies. People between the ages of 2-12 are considered children. From the age of 13 they are considered adults.

Here are all the items available for rent:


Available for a fee:
Stroller : 4 EUR / day


External services:
- For Bike rental, we recommend Zafiro Bikes.

- For Electric bike rental, we recommend Specialized.

- For Car rental, we recommend Rent a Car Vanrell.

- For Mobility scooter rental, we recommend Lower Hire - Easy rider.

- For Wheelchair rental, we recommend Lower Hire - Easy rider.

We have 340 rooms.

Two Bedroom Suite: 27 rooms
• Surface: 53 to 53 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 2 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 double bed and 2 single beds and 1 sofa bed , TV

In room smoking is not allowed

Studio: 95 rooms
• Surface: 21 to 21 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 double bed , TV

In room smoking is not allowed

One Bedroom Royal Terrace Suite: 11 rooms
• Surface: 70 to 70 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

One Bedroom Terrace Suite: 12 rooms
• Surface: 46 to 46 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: , 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

One Bedroom Suite: 194 rooms
• Surface: 31 to 31 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 double bed and 1 sofa bed , TV

In room smoking is not allowed

One Bedroom Penthouse Suite: 10 rooms
• Surface: 70 to 70 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 queen size bed and 1 sofa bed , TV

In room smoking is not allowed

Two Bedroom Swim Up Suite: 4 rooms
• Surface: 53 to 53 m²
• Max occupancy per room: 4 adults and 2 children
• Composition: 2 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: TV

In room smoking is not allowed

Definitely, Zafiro Tropic has 2 restaurants:


• Restaurant Restaurant Caprice:
 • European, Buffet
 • Open all year.
• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 378 pax.
• Pets are not accepted in the restaurant.
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant Restaurant El Patio:
 • European, Fast Casual
 • Closed from 02-NOV to 29-JAN.
• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 272 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required

Please send an email to: customercare@zafirohotels.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

To submit your feedback, please send an email to: customercare@zafirohotels.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

Babies are welcome.
We are able to provide you the following items:
• Baby cot (4 EUR per day)
• High chair

The Zafiro Tropic Hotel provides a wide range of activities for guests of all ages. Workshops, games and entertainment for children, sports and excursions for adults, and exquisite facilities where you will find a choice of leisure activities for all tastes.

Transfer rates depend on the number of people and the type of vehicle.
We work with a partner company that offers transfer services from/to the airports of Palma de Mallorca (PMI) and Menorca (MAH).

For more info, click HERE.

To complete your online check-in please click here

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, hair conditioner and cotton swabs
Upon request:
• For free:
Pool towels
Not available:
Bathrobe, bedroom slippers, toothbrush, toothpaste, shower cap, hairbrush, magnifying mirror, bidet and beach towels

We have a free and secure parking lot.
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Carrer del Camí Reial Al Moll, 34, 07400 Alcúdia, Illes Balears, España
• The distance is 0.7 km from the property
• Directions

Bike parking:
We have a bike parking area.

See our welcome tray options below:
All accommodations:
• Welcome tray refill: daily

We are able to offer you various special offers.

For more info, click HERE.

We do not have an entertainment program.

Our resort is part of Zafiro Hotels.
- Star rating: 4 stars.
- Service category: Upscale.
More info here

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: customercare@zafirohotels.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: customercare@zafirohotels.com with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: customercare@zafirohotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: customercare@zafirohotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.