Germany
United Kingdom
Zafiro Palace Alcudia
Zafiro Can Picafort
Service Center 902 57 07 49
- CURRENT SITUATION REGARDING COVID-19
Due to the unprecedented situation caused by the COVID-19 health crisis, this year Zafiro Hotels will only open the following two hotels:
The entire Zafiro Hotels team is looking forward to welcoming you back to the rest of our hotels. Unfortunately, that will not be possible this year as we are not currently expecting to open any more hotels until 2021.
Below is a list of the opening dates planned for 2021:
- Zafiro Palace Andratx: 02/03/2021
- Zafiro Palace Palmanova: 30/04/2021
- Zafiro Palmanova: 26/03/2021
- Zafiro Rey don Jaime: 05/02/2021
- Zafiro Menorca: 30/04/2021
- Zafiro Cala Mesquida: 23/04/2021
- Zafiro Bahia: 26/03/2021
- Zafiro Mallorca: 23/04/2021
- Zafiro Tropic: 29/01/2021
- Can Ribera by Zafiro: 04/03/2021
Stay Safe with Zafiro HotelsZafiro Hotels will do everything necessary to guarantee that you are safe when staying with us.
- Your loyalty, more valuable than everThank you!
You choose us to enjoy the good times, but we couldn’t be any prouder that you keep by our side in the difficult moments we live. We appreciate your loyalty today more than ever and Zafiro Hotels gives an extra 10% worth the value of the reservation* to those customers that have not cancelled their holidays. Let’s keep dreaming all the good moments that are yet to come!
* Applicable for 2020 bookings made through our website that have not been cancelled their stay between 15.03 and 09.07 and have been modified or chosen a voucher to enjoy later instead. The value will be added to the voucher or can be spent at the hotel for extras during the stay.
What to do if you have a reservation for this period (from 15.03 until 09.07)?
1. If your booking has been made through any other external party rather than our official website, please contact your agency directly or the online portal you made your booking with. They will advise on the following steps.
2. If you have booked directly through our website, please contact as via email at info@zafirohotels.com and our Service Centre will contact you as soon as possible regarding next steps. Due to the high volume of requests, we would like to thank you in advance for your patience.
3. Whether your reservation is non-refundable, or it has a flexible cancellation policy please do not worry. Over the next following days our team will be contacting all our guests on a case-by-case basis regarding their booking even if the cancellation period has expired.
4. Due to the high volume of requests, the team will contact guests with bookings for the period between 15th March and 30th June in the first instance. Those requests for reservations later than the above mentioned period will be responded afterwards. Thank you for your understanding.
Contact details
E: info@zafirohotels.com
T: +34 971 897 008
Service hours: Monday to Friday from 8.30h to 18.00h
A message from Zafiro Hotels As a hotel chain, we want to respond to this unprecedented crisis with unity and togetherness. Read the official message from Zafiro Hotels regarding the current situation here.